WHO WE ARE

EXPANDYA is more than a group of engineers, managers, and administrators; we are a family. Our strongest value is ensuring that each individual has an opportunity to succeed. Our culture is the common goal of getting better; as individuals, as companies, as a society. Unity, honesty, transparency and hard work are more important than ever before.

EXPANDYA believes that great work emerges from successful working relationships. We aspire to provide our clients with high-quality and competitive end-products. We are reliable, effective, and mindful of our efforts in pursuing customer satisfaction. The positive support we receive from our consumers reflects our commitment, motivating us to continue to EXPAND and create more opportunities for both clients and employees.

Let's work together towards the same goal, success and growth; but most of all, let's work together to make the world a better place for everyone.

ROLE SUMMARY

EXPANDYA is launching a premier e-commerce site in Ecuador, and as E-Commerce Operations Manager, you will provide leadership and guidance for your e-commerce team. You will oversee general operations including end-to-end supply chain management from the warehouse to the customer. You will be responsible for optimizing efficiencies and implementing new systems and work processes where necessary to drive your team’s leads and sales while ensuring positive online customer experiences.

PRIMARY RESPONSIBILITIES

• Manage end-to-end e-commerce services, operations and budgets.
• Develop and implement an e-commerce strategy to build engagement and drive sales.
• Evaluate and develop the product portfolio.
• Demand and inventory forecasting and management.
• Manage internal reports across warehouse, sales, marketing and customer service.
• Maintain external relationships with vendors, suppliers and other stakeholders.
• Participate in hiring processes for E-Commerce Operations Leads and Associates.
• Exemplify the company core values in all actions, communication and decision-making.
• Perform other duties as assigned.

QUALIFICATIONS

• 5+ years of experience in E-Commerce CRM platforms and Supply Chain Management.
• 4-year degree in Business, Supply Chain Management and/or Digital Marketing.
• Ability to learn cross-functional areas of the business within regional and global teams.
• Flexibility to adjust and work across different time zones and global teams.
• Import-export regulatory experience.
• A comprehensive understanding of logistics systems.
• Experience in end-to-end process management.
• Leadership and team management skills.
• Excellent problem-solving and communication skills.
• Proficiency in Microsoft Office suite of productivity tools.
• Spanish or Portuguese and World Languages interest is a plus.

OPENINGS AVAILABLE

1

PRIMARY LOCATION AND SCHEDULE

Ecuador - Hybrid / Hourly - Full time.

SALARY

Highly competitive, depends on experience